See What Information We Actually Hold
We collect the information you provide when opening your account — your name, contact details, and the payment method you link, whether that is bKash, Nagad, or Rocket. Every time you make a deposit or request a withdrawal, we log the transaction reference and wallet number
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to verify the payment and keep your account balance accurate. We also collect device data — your browser type, IP address, and session timestamps — to detect unusual access and protect your account from unauthorised login attempts. If you reach our support team, the conversation history
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is stored so we can follow up on any unresolved matter. Cookies placed during your session help us remember your preferences and keep the lobby loading quickly on mobile. We do not sell your personal data to third parties. We share it only where strictly required
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— for example, with the payment processor handling your Rocket or Nagad transfer, or where applicable law obliges us to disclose. Retention periods vary by data type; account records are kept for as long as your account is active and for a reasonable period after closure,
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in line with our internal policy. Use of this platform depends on your local law and eligible region.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.